How to use this in Customer Experience

By setting up a bit of fear in your client, they will naturally go through the rest of the emotions in the order listed above. How can we get the customer to experience a bit of fear? Easy, either with the Cognitive Behavioral Therapy method described above or using Energy. Send some energy to the points under the eye, that is the acupuncture point for the Stomach and for Fear. 

If you are interested in a list of emotions and their corresponding meridian points (the ones used in EFT –  Emotional Freedom Techniques) CLICK HERE

You can test it out to see if this idea is valid, for one. And knowing what to anticipate can give you an idea of what to offer at what point. 

I once shared this with a lady at the local coffee shop. While taking our Sunday morning coffees we smiled and had a small chat. She was pleasant enough so I wanted to engage her with an experience. As I usually do with ladies, I asked her if she wanted to play a game. That day I asked the source to guide me. And it told me to embed a command into the wheel at the point of Pensiveness. The lady and I watched the body language of another customer for a while. At the next time, he was pensive we directed our thoughts to him, we wanted him to make eye contact with one of us.

The emotional wheel game